Shipping information for your personalized pens
At Dtalles Colachones, we are dedicated to delivering your custom-made pens with care. Discover everything you need to know about our shipping process, from delivery times to coverage areas and what to expect after placing your order.
Delivery timeframe
Once you've ordered your unique personalized pens from Dtalles Colachones, we strive to get them to your door as quickly as possible. Please allow 2 to 4 weeks for your customized pens to arrive. This timeframe accounts for both the personalization process and delivery, ensuring your items are crafted and shipped with attention to detail.
All Sales Are Final
We do not offer refunds or exchanges.
Our shipping coverage area
Dtalles Colachones is proud to offer shipping services exclusively within the United States of America. We ensure that customers across all states can enjoy our high-quality personalized pens. Unfortunately, we currently do not ship internationally. We appreciate your understanding as we focus on providing the best possible service to our U.S. customers.
Damaged items and order issues
Please note that all sales of personalized pens are final at Dtalles Colachones. Due to the custom nature of our products, we do not offer refunds or exchanges for items that arrive damaged or if there is a problem with your order. We encourage you to carefully review your personalization details before finalizing your purchase. For any concerns, you can reach our customer service at dtallescolachon@gmail.com